Privacy Policy

Privacy Policy for Butter & Sage Market

Last Updated: 3/25/2025

Butter & Sage Market (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a safe online experience for all users of our platform. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or use the Butter & Sage Market website, including the services we provide for both buyers and sellers. By using our site, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to facilitate transactions, improve user experience, and comply with legal obligations.

– Personal Information: This includes, but is not limited to, your name, email address, phone number, billing address, shipping address, payment information, and any other information you provide during account registration, purchasing, or contacting us.

– Non-Personal Information: We may collect data regarding your usage of the site, such as browsing activity, purchase history, IP addresses, and browser information through cookies or similar technologies. This helps us analyze trends and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

– To Process Transactions: We use your personal information to process orders, complete transactions, and fulfill your purchases from sellers on Butter & Sage Market.

– To Communicate with You: We may use your email address or phone number to send you updates, order confirmations, customer service messages, promotional offers (if you’ve opted in), and other relevant information related to your account or transactions.

– To Improve Our Services: We may use your data to enhance our website’s functionality, perform analytics, develop new features, and provide a more personalized user experience.

– To Comply with Legal Obligations: We may use or disclose your information to comply with applicable laws, regulations, legal requests, or other obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

– With Sellers: As a multi-vendor platform, we share your necessary personal information (e.g., name, address, order details) with the seller(s) from whom you made a purchase in order for them to fulfill and process your order. Sellers are required to use your personal data only for the purpose of completing the transaction, providing customer service, and complying with legal requirements.

– Service Providers: We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, hosting services, marketing partners, and email service providers. These third parties are obligated to maintain confidentiality and may only use your information as necessary to perform their services for us.

– Legal Compliance: We may disclose your information to law enforcement or other governmental entities when required to do so by law or if we believe it is necessary to protect the rights, property, or safety of Butter & Sage Market, its users, or the public.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols and encryption technologies to safeguard the data you provide. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal information:

– Access and Correction: You can request access to the personal information we hold about you and request corrections if any of the data is inaccurate.

– Deletion: In certain circumstances, you may request the deletion of your personal information, subject to applicable laws and retention policies.

– Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or text messages by following the unsubscribe instructions in the communication or by contacting us directly. Transactional communications, or communications as required by law, are not subject to opt-out.  Please see our Terms of Service for more information on communications policies for Butter & Sage Market.

– Data Portability: You may request a copy of your data in a commonly used, machine-readable format for the purpose of transferring it to another service.

To exercise your rights, please contact us at admin@butterandsagemarket.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze site traffic, and customize content. Cookies are small text files stored on your device that help us remember your preferences and enhance functionality on the site.

You can control cookie settings through your browser, including the ability to accept or reject cookies or to notify you when cookies are being sent. However, please note that disabling cookies may limit some features or functionality of the site.

7. Vendor Responsibilities

Sellers (vendors) on Butter & Sage Market are required to comply with this Privacy Policy and must use the personal data of buyers only for the purpose of completing transactions and fulfilling customer service requests. Vendors are responsible for ensuring the security of the data they collect and for obtaining any necessary consents from buyers for the use of their personal information.

If you are a vendor, please be aware that your actions may also be governed by local data protection laws, including the General Data Protection Regulation (GDPR) if you operate in or serve customers in the European Union. Vendors should provide a clear privacy policy on their own product pages outlining how they process customer data.

8. Children’s Privacy

Butter & Sage Market does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

If you are accessing Butter & Sage Market from outside the United States, please be aware that your personal information may be transferred to and processed in the United States, which may not have the same data protection laws as your home country. By using our services, you consent to this transfer and processing.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page, and the date of the most recent update will be indicated at the top of the page. By continuing to use Butter & Sage Market after changes are posted, you agree to the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Butter & Sage Market
admin@butterandsagemarket.com
(512) 496-3670

By using Butter & Sage Market, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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