Help Center › Grow My Business › My Reviews: Managing Customer Feedback
Grow My Business All Plans

My Reviews: Managing Customer Feedback

What This Page Does

Grow My Business → My Reviews keeps all your reviews together. Good reviews build trust with new buyers faster than anything else on your page.


The Two Tabs

  • Platform Reviews — reviews you earned somewhere else: Etsy, Facebook, Google, a farmers market. Import them here and they show on your shop page, so new customers trust you from day one, even if your shop here is brand new.
  • BAS Reviews — reviews customers left for you on Butter & Sage Market, with their rating, their words and the date.

Getting More Reviews

  • Online orders — Review Requests emails a customer asking how you did.
  • In-person sales — Review Cards gives you single-use codes to drop in the bag, plus one standing link for your booth sign.
  • Every Order Complete email already includes a link for the customer to leave a review.

Tip — The best time to ask is a day or two after pickup, once they’ve actually eaten it.

← Back to Help Center