When someone opens your short link, their browser shows the long address once the page loads. That is not a mistake; it is just your shop answering the door.
On My Store → Shop Link and on the QR Code page, each with a Copy button. It is also what goes on your labels, your QR codes and anything you make in Social Studio, automatically.
On My Store → Shop Link, under Choose your own. It checks as you type whether the name is free, because every link belongs to one shop only.
Before you change it — Your current link stops working the moment you save a new one, so anything already printed with it won’t go anywhere. Pick it once, then print.
Sign up for our newsletter and get delicious recipes delivered monthly to your inbox along with weekly updates from your favorite vendors. We never spam, never sell our lists, and if you're all full you can opt-out any time (but why would you with all that freshness?!)