Ask Bea: Your Dashboard Assistant

Meet Bea

Bea is the bee in the corner of every dashboard page. Ask her how something works, where to find it, or what to do next, in your own words, as many times as you like.

What She Can Help With

• Finding your way around — “where do I change my logo?” “how do drops work?” She answers and links you straight to the right page.
• Setting up your shop — the first time you open your dashboard she offers Help with Quick Onboarding. Any time after, ask her to check your shop and she walks you through what is left.
• Doing things for you — add a product, set up variations or custom orders, add to your shopping list, or change your logo or banner, right in the chat.
• Getting help from our team — when she doesn’t know, she can open a support ticket for you.

On Maker and Bloom

• Writing your shop copy — product descriptions, your Meet the Maker story, your terms and refund policy, your tagline and your Shop Section text. She drafts it in the chat; press Use this and it goes on your shop, or Try another.
• Your own numbers — “how much profit did I make last month?” “what is my most profitable product?” “which products need a new price?”

On Starter, the writing buttons show a “Paid feature” tag. Upgrading switches them on right away.

Good to Know

• Bea only ever knows about your own shop. She can’t see anyone else’s.
• Long answers open at the top, so you can read from the start.
• Password or login questions? Those live in My Account.