Staff: Managing Your Team

What This Page Does

Staff lets you add team members — a helper, a business partner, a virtual assistant — who can log into the dashboard and manage parts of your store without sharing your account credentials. You control what they can see and do.

How to Add a Staff Member

1. Go to Staff in your dashboard (Maker plan required).
2. Click Add Staff Member.
3. Enter their name and email address.
4. Set their permissions — choose what sections of the dashboard they can access (e.g., orders only, or orders + products).
5. Send the invitation. They’ll receive an email to set up their access.

Permission Levels

You can grant staff access to specific sections:

• Orders — view, update, and fulfill orders
• Products — add, edit, and manage your product listings
• Coupons — create and manage discount codes

Staff members cannot access your payment settings, change your account email, or view your personal financial data.

When Is This Useful?

• You have a helper who packs and ships while you’re baking
• A business partner manages orders and you manage the kitchen
• A VA handles customer service and coupon management