🌿 Vendor Help Center
Step-by-step guides for every feature in your Butter & Sage Market dashboard.
Add New Order: Phone Orders and Walk-Ups
Build an order for a customer yourself, then send a payment link or record a sale you have…
Read guide →Admin Support: Getting Help From Our Team
Open a support ticket from your dashboard and get your answer right there, plus what to try first…
Read guide →Arrange Products: Putting Your Best Sellers First
Drag your products into the order you want shoppers to see them on your shop page.
Read guide →Ask Bea: Your Dashboard Assistant
What Bea can help with: finding your way around, setting up your shop, your own numbers, and writing…
Read guide →Batch Scaler: Scaling Recipes Up or Down
Resize any saved recipe to exactly what you need, and send the ingredients to your shopping list.
Read guide →Brand Generator: Signs, Cards and Printables
Make print-ready booth signs, cards and printables filled in from your shop, with no design software.
Read guide →Bread Calculator: Baker’s Percentages and Starter Plans
Build and scale bread recipes by baker's percentages, and plan your starter feeds so your levain is ready…
Read guide →Build-Your-Own Boxes: Mix and Match
One product where the customer picks what goes in: a dozen bagels, a jam sampler, a mix-and-match cookie…
Read guide →Classes & Events: Teaching and Demos
Host cooking classes, workshops, pop-ups and tastings, with tickets, reminders and an attendee list.
Read guide →Coupons: Discounts and Promo Codes
Create discount codes for your shop: a percentage off, a fixed amount off, with expiry dates and limits.
Read guide →Custom Orders: Handling Special Requests
Let customers request exactly what they want, then quote, ask questions, or decline, all from your dashboard.
Read guide →Email & Text: Your Customer List, Emails and Texts
Grow your own list of customers, email them, text them, and win back carts that walk away.
Read guide →Farmers Markets: Listing Your Market Presence
Add the markets you sell at, so market shoppers can find your shop and featured products between market…
Read guide →First Sale: Your 14-Day Launch Plan
One small step a day for 14 days, plus ready-to-copy messages, to take your new shop to its…
Read guide →Getting Started: Setting Up Your Butter & Sage Market Shop
New here? Start here. Four stages take your shop from just signed up to ready for its first…
Read guide →Ideas Board: Suggest and Vote on Features
Suggest the features you want and vote on other vendors' ideas; the board decides what gets built next.
Read guide →Ingredients & Recipes: Your Kitchen Binder
Keep what you buy and what you make with it in one place, and let your pricing, labels…
Read guide →Label Maker: Compliant Product Labels
Make print-ready product labels that meet your state's cottage food rules, straight from your recipes.
Read guide →Managing Your Products
Add, edit and publish the things you sell: product types, photos, options, stock and getting it to your…
Read guide →Market Planner: Preparing for Market Day
Work out what to bring to each market from what you have sold before, then wrap up the…
Read guide →Moving to Butter & Sage Market: Bring Your Customers and Reviews
Bring over your customer list and the reviews you earned on another platform, so you don't start from…
Read guide →My Drops: Weekly and Limited-Time Product Drops
Open and close ordering on your schedule: weekly drops, limited batches and seasonal pre-orders.
Read guide →My FAQs: Answering Common Customer Questions
Answer the questions customers always ask, right on your shop page.
Read guide →My Plan: Upgrading, Switching and Cancelling
See the plan you're on, switch between Starter, Maker and Bloom (monthly or annual), and cancel if you…
Read guide →My Reviews: Managing Customer Feedback
See the reviews customers leave you, and bring over the ones you earned on Etsy, Google or Facebook.
Read guide →My Stats: How Your Business Is Really Doing
Sales, customers, what is selling and what is not, and your cottage food sales cap, for any dates…
Read guide →My Store: Your Shop Page, All in One Place
Your shop name, story, location, policies, shop link and store status, with a live preview as you edit.
Read guide →Payment: Getting Paid
Connect Stripe to open your shop for orders, choose how often you are paid, and keep refunds working.
Read guide →Pickup & Delivery: When and Where Customers Get Their Order
Set your pickup spots, local delivery, the notice you need and how many orders you can hand over…
Read guide →Point of Sale: Selling in Person
Ring up in-person sales at the market, the farmstand or over the phone, and keep your stock and…
Read guide →Prep & Pack: Your Production View
Turn your open orders into one list of what to make for each pickup, then a packing ticket…
Read guide →Pricing Calculator: Finding Your Right Price
Work out a price that covers your ingredients, packaging, your time and the cost of running the business,…
Read guide →Profit, and Profit & Loss
See what you really make on each order, product and recipe, and track your expenses month by month.
Read guide →QR Codes for Your Shop, Events and Products
Branded QR codes that take customers straight to your shop, your events, a review form or a single…
Read guide →Refer & Earn: Get Paid for Sending Makers Our Way
Share your link with other makers and earn a share of what Butter & Sage Market earns from…
Read guide →Review Cards: Reviews From In-Person Customers
Get reviews from people who buy at the market, the farmstand or porch pickup, with codes for the…
Read guide →Review Requests: Asking Online Customers for a Review
Send an online customer a friendly, branded email asking how you did, in one click.
Read guide →Sales Tax: Charging and Tracking Tax
Set your tax rate once for online orders and your register, choose which products are taxed, and see…
Read guide →Shipping: Posting Orders to Customers
Choose whether you post orders, where you post to, what you charge, and which products ship.
Read guide →Shop Look & Sections: Making Your Shop Page Yours
Your header, colours, fonts and photos, plus the extra sections that make your shop page sell.
Read guide →Shopping List: Buy Exactly What Your Orders Need
Build your ingredient shopping list from your open orders, add anything else, and check it off in the…
Read guide →Social Links: Connecting Your Social Media
Add your Instagram, Facebook and other profiles so shoppers can follow you.
Read guide →Social Studio: Ready-to-Post Graphics
Make Instagram and Facebook posts from your products, drops and photos, with a caption ready to go.
Read guide →Staff: Managing Your Team
Add team members who can help run your shop, without sharing your password.
Read guide →Subscription Boxes: Recurring Orders Your Customers Love
Sell a weekly bread box or a monthly jam club that charges your customers automatically on your schedule.
Read guide →Taking a Break: Store Status and Planned Time Off
Pause ordering right now, or book time off ahead so your shop closes and reopens by itself.
Read guide →Viewing and Managing Orders
See every order, move a pickup to another day, refund, add orders yourself and keep your customers in…
Read guide →Your Short Shop Link
Your shop's short web address: what it is, where to find it, and how to choose your own.
Read guide →